Solving For Covid-19 and Litigation With Mark Silberman
Keri Roberts interviews Mark Silberman about the key factors that businesses should be thinking about to avoid litigation and disruption during Covid-19.
Partner, Benesch Law Chair, White Collar, Government Investigations, & Regulatory Compliance Vice-Chair, Health Care
Experienced trial lawyer, healthcare attorney, and litigator. Practice focuses on helping healthcare professionals and businesses navigate the complex and changing landscape of healthcare with an emphasis on achieving governmental and regulatory compliance. Concentrates on managing internal and external healthcare investigations, False Claims Act cases, white collar criminal defense, all forms of healthcare litigation, and all aspects of the Illinois Certificate of Need program.
Interviewed by Keri Roberts
Brand & Content Marketing Strategist
On potential litigation due to Covid:
"Increase communication. If you have a reason for what you are doing and you can articulate why you are doing that, it's going to put you in a better position."
On employees and business stakeholders who do not feel comfortable going back into the office:
“At the end of the day, your employees will remember how were they made to feel. They will have different disappointments, different frustrations and problems but at the end of the day, did they feel safe did they feel respected, did they feel taken dare of?""
How can businesses handle customers coming in that refuse to follow mask wearing policies?
"You need to have a policy. You need to have it published. And you need to have it posted. The sign on the door is good, but it's better to have someone at the door who is not letting people come in so you don’t have the confrontation inside the business instead of outside."
What do businesses need to do who received PPP loans to prepare for the aftermath of Covid?
"The advice I give to people is document, document, document. The government is at some point going to be coming back and asking for documentation and information to explain what did you do with the money, did you follow the rules, and since the rules are changing, you need to not only be able to explain what you did but also what information was available when you dit it."