You'll hope is that they arrive at the conclusion you want them to arrive at. Now if they don't, then of course there's the cost of the mistakes, the inaction or the wrong action. So you've got a whole lot of productivity drag that I think people just don't think about. They're so focused on getting that email out quickly. https://www.solvecast.com/articles/detail/27964-balancing-communication-and-time-with-davina-stanley-2