Author

KC Urias

By KC Urias
CEO/Founder of Channel Automation - Using New Techologies as Client Communication Tools

World / omnichannel

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★ OMG to OMNICHANNEL

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🧊 NBD to OMNICHANNEL

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CEO/Founder of Channel Automation - Using New Techologies as Client Communication Tools

I’m inspired by challenges and motivated by failure. The role I play daily: atypical "glue guy" who keeps teams together doing better. People have called my approach to problems as a “Kaizen-driven” prevention strategy. I like utilizing the elegance of numbers and analytics and transposing such figures into the language of happiness and success for people. What do I do best? Consistently innovating on ways to perfect the UI that leads to the best UX, so the most delightful CX becomes less of a dream and more of a reality. If you and I are strangers, just talk about the following topics and we won’t be strangers for long: • UI and UX • CX • CRM • SaaS • Fintech • BI and Analytics • Open API platforms • NLP / NLU • all things AI and ML • creative advertising • interesting marketing

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